Platform Features
Everything You Need to Run Your Hotel
48 features across 8 categories. From booking engine to analytics, channel management to AI concierge. all in one platform built for independent hotels.
Everything here runs on one platform — the complete property management system.
Multi-Step Booking Flow
Mobile-optimised 4-step checkout: search dates, choose room, guest details, payment. Proven to convert 32% better than single-page forms.
Multi-Language Support
Serve guests in English, Bulgarian, German, Greek, Romanian, and Russian. Auto-detect browser language or let guests switch manually.
Multi-Currency
Display prices in EUR, BGN, RON, or RUB. Automatic conversion with live rates.
Real-Time Availability
Rooms update instantly across all channels. Guests never see stale availability.
Group Bookings
Guests can add multiple rooms to a single reservation. Perfect for families and events.
Enhancement Upsells
Offer airport transfers, spa packages, champagne. right in the checkout flow. Increases AOV.
Dynamic Pricing Engine
Set base rates, seasonal multipliers, length-of-stay discounts, and occupancy-based adjustments. All automated.
Rate Rules
Create unlimited pricing rules: early bird, last minute, minimum stay, closed-to-arrival, and more.
Seasonal Periods
Define unlimited seasons with custom date ranges and multipliers. Prices adjust automatically.
Coupon Codes
Create percentage or fixed-amount discount codes. Set expiry dates, usage limits, and room restrictions.
Promotions
Time-limited offers with custom messaging. Drive urgency with countdown timers.
City Tax Automation
Automatic tourist tax calculation for Bulgaria, Greece, and Romania. Per-country rules built in.
Booking.com Two-Way Sync
Push availability and rates. Receive reservations automatically. Modifications and cancellations handled.
Airbnb Integration
JSON REST API integration with calendar sync. Push rates and availability in real-time.
Expedia / Agoda
OTA XML push for rates and availability. Standard connectivity protocol.
iCal Feeds
Export per-room or all-room iCal feeds. Compatible with any calendar that supports .ics.
Webhook Notifications
Real-time HTTP callbacks when bookings are created, modified, or cancelled. Build custom integrations.
Channel Analytics
See which channels drive the most revenue and at what commission cost.
AI Concierge Chatbot
Powered by Claude AI. Answers guest questions 24/7, recommends rooms, handles handoffs to staff.
Online Check-In
Guests fill details before arrival. Saves front desk time, improves first impression.
Guest Profiles & CRM
Automatic profile creation from bookings. Track preferences, notes, total stays, lifetime value.
Review Collection
Automated post-stay review requests via signed URLs. Collect feedback while the experience is fresh.
Support Tickets
Guests create support requests from the chatbot. Staff tracks and resolves from admin panel.
Loyalty Program
Points-based loyalty with tiered rewards. Encourage repeat direct bookings.
Email Automation
Pre-arrival reminders, post-stay feedback, birthday greetings, abandoned cart recovery. All automated.
Newsletter Management
Collect subscribers, manage lists, send campaigns. Mailchimp integration included.
A/B Testing
Test different headlines, images, CTAs on your booking pages. Statistical significance tracking.
Funnel Analytics
Track the full guest journey: search, room selection, details, payment. Identify drop-off points.
UTM Attribution
Track which marketing campaigns drive bookings. Google Ads, Meta, TikTok. all attributed.
Exit Intent Popups
Capture leaving visitors with targeted offers. Reduce bounce rate on booking pages.
Revenue Dashboard
Real-time revenue, ADR, RevPAR, and occupancy. Compare periods. Spot trends instantly.
Occupancy Reports
Daily, weekly, monthly occupancy rates. Forecast demand and plan staffing.
Source Attribution
Know exactly which channels, campaigns, and referrers drive your bookings.
Cancellation Intelligence
Track cancellation rates, reasons, and patterns. Adjust policies based on data.
Guest Segments
Segment guests by spend, frequency, nationality, room preference. Target high-value segments.
Top Rooms Report
See which room types generate the most revenue. Optimise your inventory mix.
Visual Calendar
Drag-and-drop room calendar. See all bookings, blocks, and availability at a glance.
ESTI Registration
Automated Bulgarian police guest registration. Generate and export XML in one click.
Invoice Generation
Automatic VAT invoices in PDF. Sequential numbering. EU-compliant formatting.
Gift Vouchers
Sell amount-based or stay-based vouchers. Stripe payment. PDF with unique code delivered via email.
Activity Log
Full audit trail of every admin action. Who did what, when.
Multi-User Access
Invite team members with role-based permissions. Front desk, manager, owner.
Stripe Payments
Accept credit cards globally. Checkout sessions, refunds, webhooks. all handled.
Borica / myPOS
Bulgarian local card processing. Accept Visa/MC via local acquirers. Lower fees.
Google Analytics 4
Automatic GA4 event tracking. E-commerce events on booking completion.
Meta Pixel
Track booking conversions from Facebook and Instagram ads. Optimise ROAS.
Mailchimp
Auto-sync guest emails to your Mailchimp audience. Tag by room type, booking source, locale.
TripAdvisor / Google Reviews
Pull reviews from TripAdvisor and Google. Display on your booking pages for social proof.
Ready to See It All In Action?
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