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Turn Conversations
Into Direct
🏨
Hotel
Bookings

Replace expensive OTA dependency with a conversion-optimised direct booking experience. Powered by AI commerce tools, deep analytics, and marketing automation.

Everything Under One Roof

Sell. Serve. Scale.

Booking Engine

Booking Engine

Mobile-first 4-step checkout optimised for conversion. Multi-language, multi-currency.

+32% conversion
AI Concierge

AI Concierge

24/7 chatbot powered by Claude AI. Answers questions, upsells rooms, hands off to staff.

68% queries resolved
Dynamic Pricing

Dynamic Pricing

Seasonal rates, occupancy rules, length-of-stay discounts. All automated.

+22% RevPAR
Channel Manager

Channel Manager

Two-way sync with Booking.com, Airbnb, Agoda, Expedia. Zero overbookings.

4 OTAs connected
Calendar Grid

Calendar Grid

Visual drag-and-drop calendar. See all rooms and bookings at a glance.

Real-time view
Revenue Analytics

Revenue Analytics

Revenue, occupancy, ADR, cancellations. Drill down by source, room, period.

Data-driven decisions
Guest CRM

Guest CRM

Full guest profiles, booking history, preferences, loyalty points, segments.

100% data ownership
Marketing Automation

Marketing Automation

Pre-arrival emails, post-stay feedback, birthday greetings, newsletters.

Automated touchpoints
A/B Testing

A/B Testing

Test headlines, images, CTAs. Statistical significance built in.

Optimise everything
Funnel Analytics

Funnel Analytics

Track every step: search → room → details → payment. Find drop-offs.

Fix conversion leaks
VAT Invoicing

VAT Invoicing

Automatic invoice generation. PDF download. EU-compliant.

BG, GR, RO compliant
ESTI Reporting

ESTI Reporting

Automated Bulgarian police guest registration. One-click export.

Legal compliance
City Tax

City Tax

Automatic tourist tax calculation for Bulgaria, Greece, Romania.

Per-country rules
Support Tickets

Support Tickets

Guests can create support requests. Staff manages from admin panel.

Track every issue
Webhooks

Webhooks

Push events to your systems in real-time. Booking created, cancelled, etc.

Extensible platform
Gift Vouchers

Gift Vouchers

Sell amount & stay vouchers online. Stripe checkout. PDF delivery.

New revenue stream

See It In Action

Your Guests Book. Your AI Assists.

Built for every property

Your Brand. Your Booking Engine.

From boutique city hotels to beachfront resorts — HotPilot powers direct bookings for any property.

Two booking options. One platform. Every property type.

Sell. Serve. Scale.

How We Help

See What HotPilot Does for Your Revenue

Real numbers from hotels using our platform. Here's the average impact after 6 months.

Typical 50-room hotel
Without HotPilot
With HotPilot (After 6 Months)
Direct bookings share
8 - 12%
35 - 45%
OTA commission paid/year
€28,800
€14,400+
Guest data ownership
0%
100%
Revenue optimization
None
AI-Powered
3.2x

More direct bookings

€14K+

Saved in commissions/yr

24h

Setup to first booking

22%

Higher avg. booking value

The Solution

Everything Hotels Need to Win Direct Bookings

01 Onboarding & UX

Go Live Before Your Next Guest Arrives

Same-day setup with a guided wizard, intuitive admin panel, and personalised AI Hotel Assistant to speed up any task.

Easy Setup & Launch
Multiple Languages Supported
Easy-to-use Interface
HotPilot Onboarding & UX
02 AI Operations

Your 24/7 Revenue Co-Pilot

Visual room calendar, AI powered booking engine, smart pricing signals, abandoned booking recovery and much more.

Conversational Booking Engine
Marketing Suite & Automations
Pricing & Competitor Monitoring
HotPilot AI Operations
03 Analytics

Data-Driven Decisions, Not Guesswork

Revenue dashboard, marketing attribution, guest segments & LTV, cancellation intelligence.

Revenue Dashboard & UTM Attribution
Guest LTV Tracking
AI-enhanced Reporting
HotPilot Analytics

Product Tour

See HotPilot in Action

Click a feature to explore different parts of the platform.

User Segmentations & Automations

The right offer, to the right guest, at exactly the right moment.

User Segmentations & Automations

Reservations Calendar

Full booking visibility. Zero back-and-forth.

Reservations Calendar

Messages Board

One inbox. All channels. AI that converts.

Messages Board

Reviews Hub

Track every review. Protect your reputation. Reply while it matters.

Reviews Hub

AI Agents

Automate operations. Unlock revenue. Let AI do the heavy lifting.

AI Agents
AI Commerce

Book a Room With a Conversation

No forms, no page loads. Guests tell our AI what they need and book in under 45 seconds. Voice enabled.

AI-powered room recommendations
Voice input support
Secure in-chat payment via Stripe
Instant confirmation with email receipt

Integrations

Connects With Your Entire Stack

19+ integrations and growing. Plug into the tools you already use.

HotPilot Integrations

Stop Paying OTA Commissions.
Start Owning Your Bookings.

Join hotels building direct booking brands with HotPilot.

FAQ

Frequently Asked Questions

Our platform is designed to simplify your workflow and boost productivity. It adapts to your needs, helping you achieve more with every feature.

HotPilot is a hotel booking, property management, and AI & Marketing automations platform that helps hotels and small accommodation providers earn more from every visitor. It combines a high-converting direct booking engine, conversational commerce, revenue and guest-behaviour analytics, and AI-assisted management in one platform - so you grow direct revenue while spending less time on day-to-day operations.

HotPilot increases direct bookings by optimising every step of the booking journey for conversion. The booking engine removes friction, builds guest trust, and guides visitors to complete their reservation on your own website instead of an OTA. Because direct bookings carry no third-party commission, a higher direct-booking share means more revenue kept on every stay.

Conversational booking lets guests reserve a room through a natural, chat-style or via voice experience instead of a rigid form. Guests can ask questions, get recommendations, and confirm their reservation in a single flow - the way they would message a hotel directly. This conversational commerce approach answers hesitation in the moment, which lifts both conversion rate and average booking value.

HotPilot's AI takes on time-consuming management tasks and surfaces revenue opportunities automatically. It optimises how rooms and rates are presented to guests, flags actions that can increase revenue, and cuts manual day-to-day work. The result is less time spent on operations and more revenue from the same property and team.

It depends on what you use today, but most setups leave revenue on the table. Legacy PMS and booking tools were built for management, not conversion, so they lose direct bookings. OTA-only setups hand a large commission to a third party on every stay. Basic website builders look acceptable but rarely turn visitors into bookings. HotPilot is purpose-built to convert visitors into direct, commission-free bookings while still streamlining management - giving you the strengths of those tools without their shared weakness: lost revenue.

No - HotPilot works alongside OTAs rather than forcing you off them. It connects with the channels you already use while steadily shifting your booking mix toward direct, commission-free reservations. Over time you depend less on OTA commissions and keep more revenue per stay, without giving up the reach those channels provide.

HotPilot's analytics show where your revenue actually comes from and how guests behave before they book. You can see which sources and touchpoints drive bookings, where visitors drop off, and which changes lift conversion. This turns pricing and marketing decisions from guesswork into clear, revenue-focused choices.

Yes. HotPilot is built for both hotels and smaller accommodation providers, including guesthouses, B&Bs, and rooms-to-let. Smaller properties get the same conversion-optimised booking experience, conversational commerce, and AI assistance as larger hotels - without needing a big team to run it.

Most properties can be up and running quickly. HotPilot is designed so you can launch a high-converting booking experience without a long or technical setup, and guided onboarding helps you go live and start capturing direct bookings fast.

Blog

Our Latest Updates

Our platform is designed to simplify your workflow and boost productivity. It adapts to your needs, helping you achieve more with every feature.