Sell More. Gift Beautifully. Redeem Instantly.
HotPilot's gift voucher system makes it effortless to sell, manage, and redeem gift vouchers and prepaid packages — directly from your booking engine, with zero manual administration.
The Problem
Gift Vouchers Are
a Revenue Opportunity
Hotels Rarely Capture.
Most hotels either don't sell gift vouchers at all, or manage them with paper certificates and spreadsheets that are slow to sell, easy to lose, and impossible to track. When a guest tries to redeem a voucher, the front desk can't always verify it — leading to awkward moments, lost revenue, and double redemptions. Meanwhile, every holiday season is a missed opportunity to bring in prepaid revenue from guests who haven't even booked yet.
The Solution
A Complete Gift Voucher Engine, Built into HotPilot.
HotPilot lets you create and sell digital gift vouchers and prepaid packages directly from your booking engine — beautiful, branded, and instantly delivered by email. Every voucher has a unique code, an expiry date, and a redemption record that front desk staff can verify in one click. No spreadsheets. No paper. No disputes.
VOUCHER TYPES
Sell Any Kind of Experience
Open-Value Gift Cards
Let recipients choose exactly how to use a fixed monetary amount — room upgrades, dining, spa, or anything else you offer.
Stay Packages
Pre-define a specific stay — "2 nights for 2 with breakfast" — and sell it as a ready-made gift that books like any reservation.
Experience Vouchers
Spa days, romantic dinners, wine tastings, early check-in bundles — package your best experiences and let guests gift them effortlessly.
Corporate Packages
Bulk voucher orders for corporate gifting with custom branding, individual codes, and a centralised invoice for the buyer.
Special Occasion Bundles
Anniversary, birthday, and honeymoon packages with room decoration, flowers, and champagne — sold as one seamless voucher.
Loyalty Reward Vouchers
Issue vouchers automatically as loyalty rewards or goodwill gestures — and track redemptions without any manual admin.
Features
Everything You Need to Sell and Manage Vouchers
Design Once. Sell Forever.
Create beautifully branded gift vouchers and packages in minutes. Set the value, the product, the validity window, and the design — then publish to your booking engine with a single toggle. No developer required.
Purchased in Seconds. Delivered Immediately.
Guests buy a voucher online and it's delivered instantly to the recipient's inbox — a beautifully designed PDF with a unique redemption code, no waiting, no printing. The gifter receives a confirmation, and you receive payment upfront, before a single night is booked.
Every Voucher. Fully Accounted For.
Front desk staff can verify and redeem vouchers in one click — no spreadsheets, no back-and-forth with management. The system prevents double redemption automatically, tracks partial use on open-value cards, and gives management a live dashboard of outstanding liability and revenue realised.
Design Once. Sell Forever.
Create beautifully branded gift vouchers and packages in minutes. Set the value, the product, the validity window, and the design — then publish to your booking engine with a single toggle. No developer required.
Purchased in Seconds. Delivered Immediately.
Guests buy a voucher online and it's delivered instantly to the recipient's inbox — a beautifully designed PDF with a unique redemption code, no waiting, no printing. The gifter receives a confirmation, and you receive payment upfront, before a single night is booked.
Every Voucher. Fully Accounted For.
Front desk staff can verify and redeem vouchers in one click — no spreadsheets, no back-and-forth with management. The system prevents double redemption automatically, tracks partial use on open-value cards, and gives management a live dashboard of outstanding liability and revenue realised.
Impact
Vouchers That Actually Drive Revenue
average revenue uplift from voucher sales added to booking engines
redemption rate — meaning nearly every sold voucher converts to a booked stay
average time to create and publish a new voucher or package
manual steps required from sale to delivery to redemption
FAQ
Frequently Asked Questions
Everything you need to know about this feature.
Online
Yes. HotPilot embeds a gift voucher purchase flow directly in your booking engine. Guests can browse available vouchers and packages, enter the recipient's details, add a personal message, and pay — all without leaving your website.
Online
Instantly by email. The recipient receives a beautifully branded HTML email with a PDF attachment containing their voucher details, unique redemption code, QR code, and the personal message from the gifter. Delivery typically takes under 30 seconds from the moment of purchase.
Online
HotPilot tracks the remaining balance on each open-value voucher automatically. When a guest redeems part of the value, the remaining balance is updated in real time and the guest can use the same code again for future purchases or stays. Staff can see the current balance in one click at front desk.
Online
Absolutely. You can create time-limited voucher campaigns — Christmas bundles, Valentine's packages, summer promotions — with campaign-specific designs, pricing, and validity windows. Enable them for a limited period and HotPilot handles the rest.
Online
Voucher sales are recorded as prepaid revenue at the time of purchase, and recognised as revenue when redeemed against a booking. HotPilot provides a live outstanding liability report so your accounting team always knows the current exposure, and integrates with your VAT invoicing setup for compliant reporting.
Turn Every Holiday
Into a Booking.
Start selling gift vouchers and prepaid packages from your booking engine today — and turn browsers into buyers before they even book a room.