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Yes, We Use AI. No, We Don't Use Your Data.
Yes, We Use AI — and No, Your Data Stays YoursAI runs quietly through a lot of H...
The AI Concierge That Actually Sells Rooms
Hotel chatbots have earned a bad reputation, and they earned it honestly. Most o...
Why Retention Marketing Is the Hotel Industry’s Most Undervalued Asset in the AI Era | Part 1
There is a paradox at the heart of modern hotel marketing. The industry spends enormous energy competing for new bookings — on OTAs, in paid search, through metasearch engines — while quietly ignoring one of the most powerful revenue levers it already controls: the guests who have already stayed.
We Didn’t Set Out to Build a Software Company
I want to tell you how HotPilot was born. Not the pitch version — not the one that starts with “we identified a market gap.” The real version. The one that starts with frustration, a lot of wasted hours, and a conversation over coffee where Hristo and I looked at each other and said, almost simultaneously: “Wait. You have this problem too?”
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